Love it OR We return for free

Our Safe and Sure Promise to You

As a family owned and operated business since 2010, we know how important customer service and trust is. That’s why our promise to you is – Love It Or We Return For Free! Our passion is that you – our customer, be happy with the work we carry out for you. If you experience an issue due to our workmanship on new installations, you can have peace of mind that we will return for free during the product warranty period.

So if you need anything electrical like new fans, lights, smoke alarms or wiring, new split or ducted air conditioning systems or solar power, you can have peace of mind with Safe & Sure. Remember any concern, call us and we’ll come back for free to assess your situation during your product warranty period.

On these occasions some fees and charges may apply, particularly if replacement materials are required to rectify the situation.

Sometimes we return for free and the circumstances for an issue have not been caused by our workmanship. Unfortunate occurrences like this might be the result of animal or rodent damage, isolators or power turned off, incorrect remote settings, wires being cut or damaged, water ingress or cosmetic damage.  Sometimes the situation may be a product warranty fault and will require the manufacturer’s technician to attend.

Rest assured we’re always committed to delivering quality work and peace of mind, and we will always discuss your options with you first.

Contact us for all your electrical, air conditioning, solar and smoke alarm needs.

What our Clients Say

  • From planning to completion this was possibly the smoothest investment ever. Safe & Sure are professional in every way and Andy was so knowledgeable. The app is fantastic and helps you to ensure you’re getting the best out of your solar panel system everyday. I see I’m saving already!

    Paul K
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